Last Updated: Nov 30, 2023

Protecting an individual's privacy on the Internet is crucial to the future of Internet-based business. PBSI has created this privacy statement to demonstrate our firm commitment to protect the privacy of our customers' personal information.

Personal information is considered to be any data about an identifiable individual. Publicly available information, such as a public directory listing of your name, address, telephone number, or electronic address, is not considered to be personal information.

This Privacy Statement covers this website, our services and any other sites that reference the Privacy Statement.


By using this Website, you consent to the collection and use of the information as described here. If we decide to make changes to this Privacy Statement, we will post the changes and the effective date for the changes, on this site so that you will always know what information we collect, and how we use it. From time to time, as may be required by applicable law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you.

Collection And Processing of Personal Info.

To serve you better and understand your needs and interests, PBSI collects, exports and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable.

When you visit our website, we may record your IP address and use cookies and other Internet technologies (referred to below as Automated Tools and Embedded Web Links) to gather general information about our visitors and their interests. The technologies used and the information collected are described in more detail below. We may further collect and process any information and data that you volunteer to us, e.g. when you start or get a free trial, register for events, subscribe to newsletters, participate in online surveys, discussion groups or forums, or when you make purchases.

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Use and Purpose of Collected Personal Data

The personal information collected by PBSI, is used to understand your needs and interests. It also helps PBSI to deliver a consistent and personalized experience. We will use such information only as described in this Privacy Statement and/or in the way we specify at the time of collection. We will not subsequently change the way your personal data is used without your consent, as required by applicable law. Unless stated otherwise at the time of collection, we will use your personal data only in the following ways:

  • To respond to inquiries, process your orders and deliver the products and services that you have requested or ordered;
  • To keep you up to date on the latest product announcements, software updates, software upgrades, security patches, system enhancements, special offers and other information. This may occasionally include information from other technology companies or business partners about products and services that can add value to your PBSI products;
  • To tailor information about our products and services to your individual interests. For example, during a visit to our site, it allows us to provide you with specific information on products and services that may be of interest;
  • To provide the ability to create personal profile areas and view protected content;
  • For billing, identification, authentication, and the general operation and improvement of our service;
  • For collection purposes; to law enforcement agencies, in emergencies, for internal security matters, or where required by court order or search warrant; or when we have your permission;
  • To provide the ability to contact you, and provide you with shipping and billing information, and to provide customer feedback and support;
  • To provide contests, sweepstakes or other marketing or promotional activities on the proficientbiz.com or affiliate websites. Personal data may be collected to administer those programs;
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary;
  • We may also disclose personal information in connection with the transfer to the acquirer upon the sale of our business; and
  • To meet contractual obligations.
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Your personal information is not used, shared with or sold to other organizations, except: to our service providers, as required to operate the Site and provide the products or services you've requested; to the applicable customer of the account in respect of which contact information is submitted to us; We do not contact our customers' contacts except as related to operating the Site (for example: event notifications and reminders, subscription renewals, security and other notifications).

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IP Addresses

We may also record your computer's IP address with your order to help us identify fraudulent credit card use. We may share this information with the financial institution that issued the credit card with which an order was placed or with law enforcement authorities if we determine, or are notified, that the use of the credit card was fraudulent.

PBSI may use IP addresses to help diagnose problems, to administer our website and to gather demographic information. We may also use IP addresses or other information you have shared on this website or at any earlier occasion or a campaign code, to determine which pages on our sites are being visited and topics that may be of interest so we can provide you with information about relevant products and services. PBSI will utilize such data only in an anonymous way and will not tie it to a particular individual unless he or she has given permission. When you visit our site, we recognize only your domain name.

PBSI may also collect IP addresses (and other technical information such as browser type) during a Click-to-Chat or Click-to-Call sessions that you initiate. This information is collected when you connect to PBSI so that we may identify your session, deliver content based on the technical capabilities of your browser, and for quality control purposes. Your IP address will not be used to identify you unless you provide your prior consent. PBSI will only gather information related to your visit to the PBSI site. We do not track or collect personal information from your visits to companies or entities outside the PBSI.

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Automated Tools

In addition to the information you provide, PBSI may also collect information during your visit to PBSI website through automated tools, which include Web beacons, cookies, embedded Web links and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website, such as your browser type and language, access times and the address of the website from which you arrived at PBSI website. Using these tools, PBSI is also able to confirm receipt of e-mails that the recipient consented to receive, and can track other information such as pages visited on the PBSI site and whether or not the recipient registers for an event offered by PBSI and certain other aggregate data that is not related to a particular individual.

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Embedded Web Links

E-mails from PBSI often use links designed to lead you to a relevant area on the Web. In e-mails, such links may allow PBSI to determine if you have clicked on a link in the e-mail, and the information about this interaction may be connected to your personal identity. If you do not want PBSI to collect information about the links you clicked, you can simply choose not to click on the links in an e-mail that PBSI sends you.


A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. We use cookies to deliver personalized content, to save you having to re-enter your password repeatedly, to keep track of your shopping cart and to tailor our information offerings to how you and others use the site.

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E-mail Addresses

If you choose to give us your e-mail address, we will communicate with you using your e-mail. We do not share your e-mail address with others, except if you choose to register from our website for third-party services , we may need to send some information possibly including your e-mail address to the service provider. You can choose at any time, not to receive any more e-mail from us.

Shopping Or Event Registration

On PBSI website there are order forms that you can voluntarily fill out to request information, products and services. Some of your financial information, such as your bank details or credit card numbers may be collected. PBSI promises to use any financial information that you submit solely for billing and payment purposes for that special transaction. This may include the transfer of your data to third parties involved in executing the transaction, such as banks, credit card companies and other financial and credit control institutions.

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Security Of Your Personal Data

The security of your personal information is very important to PBSI and we are fully committed to protecting the personal data you share with us. We do not store any banking and credit card information in our database. During receiving and transmission, PBSI uses a combination of industry-standard security technologies, procedures and organizational measures to help protect your personal data from unauthorized access, use or disclosure. However, no method of receiving and transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, even with our best effort, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can email us at the address below.

Links To Other Sites

This website may contain links to other sites. PBSI is not responsible for the privacy practices or the content of such other websites.

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Choice To Opt-out

On a regular basis, we communicate with users who subscribe to our services. We may communicate via e-mail, and/or by phone to resolve customer complaints or investigate suspicious transactions. We may use your e-mail address to confirm your request for free software trials, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. PBSI provides you the opportunity to exercise an opt-out choice if you do not want to receive communication from us, such as e-mails or updates from us about any new services and products offered on this website or if you do not want us to share your personal information with third parties. The opt-out choice may be exercised by emailing us at info@proficientbiz.com

Data Retention

PBSI will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Children's Privacy

PBSI will not knowingly collect Personal Data from children under the age of 13. If we learn that we have collected Personal Data on a child under the age of 13, we will delete that data from our systems.


Our flagship product, TSEFS, may use either Google/Gmail or Microsoft Modern Authentication (OAuth) method to send emails on end-users' behalf. It collects and submits an end user's name and email address to either Google or Microsoft Mail Servers via an "OAuth Consent Screen" where the end user has the option to either decline or grant permission to continue with the email sending process. TSEFS's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.


You can contact us with any questions about this Privacy Statement at support@proficientbiz.com

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